SMART PATIENT EXPERIENCE.
CALL DESK.
SMART PATIENT EXPERIENCE.
CALL DESK.
EMPLOYEES
- Reception
- Call center
- Export of appointments
CALL DESK.
The structured overview of all queues and services of all waiting patients in our Call Desk ensures a complete overview of the waiting situation and makes calling the patients to the treatment rooms uncomplicated and easy.
THE ADVANTAGES AT A GLANCE
Calling patients from their own area of competence
Information on waiting time, concerns, and notes to the currently called patients
Adding concerns
Recalling and deferring patients
Creation of internal notes
Pre- and post-processing time can be activated
Adding and removing queues during operation
Overview of the current waiting situation
Marking patients as not present or as having arrived
Search function
Transferring or parking patients
Book, delete, change appointments for patients
Configurable range of functions