OPTIMIZE PATIENT FLOWS.
WITH SMART PATIENT EXPERIENCE.
OPTIMIZE PATIENT FLOWS.
WITH SMART PATIENT EXPERIENCE.
HEALTHCARE
CAN YOU FIND YOUR PATIENT MANAGEMENT HERE?
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IN THAT CASE, SMART PATIENT EXPERIENCE IS THE PERFECT SOLUTION FOR YOU!
Smart eXperience is the modern and flexible software solution for hospitals and community health centers to optimize your patient management.
With the help of the visitor management of our queue management system, you increase process efficiency and customer satisfaction significantly. And of course, we also offer the appropriate hardware solutions.
Highlights
Our aim is to digitalize your work processes and simplify them so that you can devote your time to your patients again. As a result, Smart Patient eXperience offers you the following possibilities:
Patient terminal with multi-lingual check-in/check-out and TI functionality as platform for diverse applications
Dynamic management system with integrated patient guidance, call, and online appointment system
Agile and flexible software, compatible with your own practice and hospital processes (inpatient and outpatient)
Contactless call and guidance of the patient
Your patients can already draw a waiting ticket on their way to the hospital/to the community health center
Queue management, patient call systems and business intelligence for better resource planning
Reporting of the overall process for historical evaluation
Open interface: easy connection, e.g. to KIS systems (HL7/FHIR), ERPath, and others.
SOFTWARE MODULES
The software modules for your Smart Patient eXperience can flexibly be chosen and combined – tailored to your needs. Our numerous modules for patients, employees and management offer you comprehensive solutions to optimize your patient management.
PATIENTS
Offer shorter waiting times and flexible appointments to your patients!
ONLINE APPOINTMENT
Your customers schedule appointments with you online – 24 hours a day, 7 days a week, and wherever internet is available
SELF-SERVICE TERMINALS
Your customers independently book selected services or sign up for the booked appointment
LIVE TICKET
Your customers can draw a ticket on the go and already get in line.
MOBILE INFO
Electronic tickets reduce waiting times and relieve your waiting area
EMPLOYEES
Relieve your employees with automatized patient management processes!
RECEPTION
Prepare a personal reception for your visitors – a positive experience begins
CALL CENTRE
Your visitors can also schedule appointments or clarify issues by phone.
CALL DESK
According to predefined priorities, visitors can be called to the desk.
MANAGEMENT
Always keep track of your resources and visitor flows!
DASHBOARD & OPERATIONS
Keep track of your current visitor flow at all times
REPORTING
Easy analyses and evaluation of all important data.
BUSINESS INTELLIGENCE
Data is the most valuable resource of the Digital Age – use your data to plan the future
ADMINISTRATION
Intuitive management and configuration of the entire system